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Winning with Automation for Small and Medium Businesses: Why It Takes More Than New Tech
- Jessie
- Mar 26
- 2 min read
Automation isn’t just a tech upgrade - it’s fast becoming a competitive necessity. As companies look to streamline operations, cut costs, and boost agility, business process automation (BPA) is taking center stage. But adopting automation tools is only part of the story. True success demands a strategic, people-focused, and scalable approach.
Insights from McKinsey & Company’s report, The Imperatives for Automation Success, reveal three core strategies that set high-performing organizations apart.
1. Make Automation a Strategic Pillar
Winning organizations don’t treat automation as a side project—they build it into their business DNA. According to McKinsey, 38% of successful companies made automation a top strategic priority, nearly four times more than their less successful peers.
This alignment ensures automation initiatives have executive-level support, budget backing, and organization-wide visibility—making adoption smoother and impact bigger.
2. Invest in People, Not Just Platforms
Automation isn’t only about machines. It’s about empowering the people behind them. McKinsey’s research shows that companies that close skill gaps and prioritize employee training are far more likely to succeed.
The best-performing teams treat learning as a key driver - not a cost. By involving employees early and supporting their development, these organizations create a culture that embraces change instead of resisting it.
3. Build an Operating Model That Scales
Launching automation in silos might yield short-term wins, but sustained value requires scalability. McKinsey found that companies with enterprise-wide automation strategies are nearly five times more likely to report success.
That means designing operating models where automation isn’t bolted on - but baked in. Cross-functional collaboration, process redesign, and scalable frameworks are key.
Winning with automation for small and medium businesses.
Ready to Scale Your Automation Success?
Automation can unlock serious value - but only if it’s rooted in strategy, powered by people, and built to scale. Companies that embrace these imperatives aren’t just keeping up - they’re leading the charge into the future of work.
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